Welcome to BACKRND. These Terms of Service ("Terms") govern your access to and use of the BACKRND website, applications, bots, overlays, APIs, and related services (collectively, the "Service"), operated by BACKRND, LLC, a California limited liability company ("BACKRND," "we," "us," or "our").
By creating an account, connecting a third-party platform, or otherwise using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you may only use the Service with the consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements and that you have the legal capacity to enter into these Terms.
You may not use the Service if you are barred from doing so under applicable law, or if your access has been previously terminated by us.
To use most features of the Service, you must create an account. BACKRND uses third-party authentication (such as Twitch, YouTube, Kick, or similar streaming platforms) to sign you in. By signing in, you authorize us to access certain information from those platforms as described in our Privacy Policy.
You are responsible for:
We may suspend or terminate your account at our discretion if we believe these Terms have been violated, as described in Section 11.
Subject to your compliance with these Terms, BACKRND grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal business purposes.
All right, title, and interest in and to the Service — including the BACKRND name, logo, software, designs, and content we provide — are owned by BACKRND or its licensors and are protected by intellectual property laws. Nothing in these Terms grants you any rights in BACKRND's trademarks or branding except as expressly stated.
The Service is designed to operate alongside third-party streaming, chat, and content platforms (each, a "Third-Party Platform"), including but not limited to Twitch, YouTube, Kick, Discord, and similar services. Your use of any Third-Party Platform is governed by that platform's own terms and policies, not by these Terms.
You agree to:
BACKRND is not affiliated with, endorsed by, or sponsored by any Third-Party Platform. We may modify, suspend, or discontinue integrations with any Third-Party Platform at any time, including in response to changes in that platform's APIs or policies.
The Service allows you to submit, store, transmit, and display content — including chat messages, commands, alerts, overlays, configurations, scripts, and other materials (collectively, "User Content"). You retain ownership of your User Content.
By submitting User Content to the Service, you grant BACKRND a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for technical purposes such as formatting and rendering), display, and transmit your User Content solely as necessary to operate, provide, and improve the Service.
You represent and warrant that:
We do not pre-screen User Content and are not responsible for it. We may, but are not obligated to, remove or refuse to display User Content that we believe violates these Terms or is otherwise objectionable.
You agree not to, and not to attempt to:
BACKRND offers a free tier and one or more paid subscription tiers ("Paid Plans"). The features, limits, and pricing of each Paid Plan are described at the point of purchase.
Paid Plans are billed in advance on a recurring basis (monthly or annually, as selected at checkout) and automatically renew at the end of each billing period at the then-current rate, unless you cancel before the renewal date. By subscribing, you authorize us (and our payment processor) to charge your selected payment method on each renewal.
You agree to provide accurate, current, and complete billing information and to keep it updated. If a payment fails, we may suspend or downgrade access to paid features until payment is received. All fees are exclusive of taxes, which you are responsible for paying.
We may change prices for Paid Plans. If a price change applies to your existing subscription, we will provide notice at least 30 days before it takes effect. The new price will apply at your next renewal. Continued use after the change takes effect constitutes acceptance.
If you receive a free trial or promotional offer, the trial automatically converts into a paid subscription at the end of the trial period unless you cancel beforehand. Promotional terms are in addition to, and do not override, these Terms.
You may cancel a Paid Plan at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access to paid features until then.
Except where required by law, payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused features, or downgrades. California residents may have additional rights under California Civil Code § 1789.3; see Section 18 for contact information.
BACKRND respects intellectual property rights and complies with the Digital Millennium Copyright Act ("DMCA"). If you believe that content available through the Service infringes your copyright, please send a written notice to our designated agent including:
Send notices to:
DMCA Agent
c/o BACKRND LLC
2108 N St, Suite 4917
Sacramento, CA 95816
Email: dmca@backrnd.io
We will respond to valid notices and may, in appropriate circumstances, terminate the accounts of users we determine to be repeat infringers. If you believe your content was removed in error, you may submit a counter-notice meeting the requirements of 17 U.S.C. § 512(g)(3).
Our collection and use of personal information in connection with the Service is described in our Privacy Policy. By using the Service, you consent to that processing.
You may stop using the Service and close your account at any time. We may suspend or terminate your access to all or part of the Service at our discretion, with or without notice, including if we believe you have violated these Terms, if required by law, or if continuing to provide the Service to you would create a legal or operational risk to BACKRND.
Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive (including Sections 5, 6, 12, 13, 14, 15, and 17) will survive termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BACKRND DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
BACKRND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT IT WILL OPERATE WITH ANY PARTICULAR THIRD-PARTY PLATFORM. YOU USE THE SERVICE AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BACKRND, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT BACKRND HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BACKRND'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO BACKRND IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) TWENTY U.S. DOLLARS ($20).
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
Please read this section carefully — it affects your legal rights.
Before filing any formal claim, you agree to first contact us at legal@backrnd.io and attempt to resolve the dispute informally for at least 60 days.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, except as modified here. The arbitration will be conducted in English, in San Francisco, California, or remotely at the parties' agreement. Judgment on the award may be entered in any court of competent jurisdiction.
YOU AND BACKRND AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
Either party may bring an individual action in small claims court, and either party may seek injunctive or equitable relief in court for actual or threatened infringement of intellectual property rights.
You may opt out of this arbitration agreement by sending written notice to legal@backrnd.io within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you wish to opt out.
If the class action waiver is found unenforceable, the entire arbitration agreement will be void. All other provisions of this Section 14 will remain enforceable.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Subject to Section 14, the state and federal courts located in San Francisco County, California will have exclusive jurisdiction over any claims not subject to arbitration, and you consent to personal jurisdiction in those courts.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice — for example, by posting an updated version on the Service or by sending an email. Changes take effect on the "Last updated" date shown above. By continuing to use the Service after changes take effect, you agree to the updated Terms. If you do not agree, you must stop using the Service.
Entire agreement. These Terms and the documents referenced here constitute the entire agreement between you and BACKRND regarding the Service and supersede any prior agreements.
Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of that provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including network outages, third-party platform changes, natural disasters, or government actions.
Notices. We may provide notices to you by email or by posting on the Service. You may send notices to us at the address in Section 18.
Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and BACKRND.
Questions about these Terms? Contact us at:
BACKRND, LLC
2108 N St, Suite 4917
Sacramento, CA 95816
Email: legal@backrnd.io
California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (800) 952-5210.